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Forum posts disappear?

MVP
Model Citizen / Citoyen Modèle

Out of 3 replies I've posted today, two mysteriosly disappeared without leaving any trace. I hit "post", the reply  first shows up OK in the thread, but then when I changed thread, and came back, replies were gone.

 

Is this a bug of new forum system?

 

Anyone else experience this?

 

11 REPLIES 11

Mary_M
Retraité / Retired
Retraité / Retired

Hey @MVP, I've managed to clear it up for you! You should find your posts on the community now 🙂

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Mary_M
Retraité / Retired
Retraité / Retired

Hey @srlawren @ckl @MVP

 

I'll need to look into this, please allow me some time and I'll get back to you shortly! 🙂

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

ckl
Town Hero / Héro de la Ville

@MVP

 

I don't know if that's the problem. I just posted an external link in this thread 2 hours ago and it's still there:

http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Samsung-Galaxy-J7-J700M-Dual-SIM/m-p/1... (See Page 2)

 

However, I just cut and pasted the URL instead of using the buttons the reply editor.

 

srlawren
Retired Oracle / Oracle Retraité

@Mary_M or @Jeremy_M, could you please have a look at the filters again?  It looks like it may still be an issue for at least some community members.  Thank you!

 

 


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MVP
Model Citizen / Citoyen Modèle

It looks like only the posts with external URL links disappear!

 

heh

MVP
Model Citizen / Citoyen Modèle

For me they still disappear, now trying to push a reply through as we speak  🙂

I was getting error messages in the vein "something went wrong with your post". However, sometimes the post was made, sometimes not. Today all is good.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

will13am
Oracle
Oracle

I experienced this last week.  I had a reply go missing and I re-entered it two or maybe three times to try and make it stick.  I gave up eventually.  It will be awfully embarrassing to have them all show up all of the sudden.

CaNuCk07
Mayor / Maire

Yea i believe some people the other day were getting their messages stuck in some sort of queue and then would all be released at one.  I believe shazia said they were working on it.

KK
Model Citizen / Citoyen Modèle
Posts refering to the government agency that helps deal with disputes with telecommunications providers are being deleted and or blocked.

ShawnC13
Oracle
Oracle

Others were experiencing this the other day and it was found out to be something with the Spam filter or something like that but I thought they had posted that it had been taken care of.

 


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