Forgot password

[Dawsonpf]

I forgot my password. Went through the steps to reset my password. But no email have arrived. 

[computergeek541]

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@A_gebremedhen19 wrote:

I want to go see my account can u sand me please 

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If you have forgotten your password and you the reset option does not work, please use the instructions provided in the message immediately before yours to open a ticket.

[A_gebremedhen19]

I want to go see my account can u sand me please 

[Luddite]

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@CS_Agent wrote:

Hi @Dawsonpf

I am happy to help, before I can do that, I recommend you to use the link below and access SIMon and create a ticket  so I can offer you further assistance.

https://www.publicmobile.ca/en/qc/get-help

Bogdan_S

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@Bogdan_S Suggest you give more useful directions on how to submit a ticket. At a minimum point posters to Simon's ?, or this link:https://publicmobile.ca.ada.support/chat/

Thanks.

[PAULRANG18]

Contact moderator by clicking ?, bottom right, and following instructions.

[CS_Agent]

Hi @Dawsonpf

I am happy to help, before I can do that, I recommend you to use the link below and access SIMon and create a ticket  so I can offer you further assistance.

https://www.publicmobile.ca/en/qc/get-help

Bogdan_S

[Dawsonpf]

I requested the password yesterday. Look and in my junk mail. Nothing. Everything else shows up in my life mail from public. 

[GR]

@Dawsonpf sometimes it can take a few hours,  also check your spam or junk mail folder! 

[Triguy · Accepted solution]

Submit a ticket to a moderator by clicking on the question mark on the bottom right.