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Forgot password and security question

Harbani
Great Neighbour / Super Voisin

I forgot my password and security question 

7 REPLIES 7

treefrog
Town Hero / Héro de la Ville

@Treva_1969 

Just use the question mark at the bottom right corner of your screen and talk to the Chabot named Simon for a service request or send a private message using the link a couple if posts before mine. Just make sure you include your name, address, email, phone number and pin.

@Treva_1969 Did you read this thread before posting? The answer is there.

Treva_1969
Good Citizen / Bon Citoyen

i fotgot my password and my securty question not working

 

Anonymous
Not applicable

@Harbani wrote:

I don’t see question mark in right corner 


Click on Get Help up top and muddle your way through the chatbot from there.

Harbani
Great Neighbour / Super Voisin

I don’t see question mark in right corner 

iliketotalk
Mayor / Maire

@Harbani try contacting a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue, you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner in the meantime is there anything that we may be able to help with?

kselmak
Mayor / Maire

Please contact mods https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Be ready to prove you are the account owner

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