Forgot email address associate with account. 398655-811 Autre F2013-D

[txn41655]

Hi,

Can anyone help me? I Forgot email address associate with account. 398655-811 Autre F2013-D

Thankyou.

[will13am]

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@txn41655 wrote:

I already have a ticket 398655-811 Autre F2013-D  but no one is helping.

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@txn41655 , it takes time for an agent to get around to responding to a ticket depending on the workload at the time.  1 to 2 hour turnaround time is typical.  

[txn41655]

When I use the "forgot email"  it said "We've sent an email to the address linked to your account. Check your inbox and click the link." ....But I forgot the address linked to my account.  

[txn41655]

I already have a ticket 398655-811 Autre F2013-D  but no one is helping.

[hTideGnow]

HI @txn41655 

use the Forgot email on the login page, just right above Login button

if you still cannot login, then ask support agent to help.  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437