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Forgot e-mail

Hajjmamba
Great Neighbour / Super Voisin

Hello, so this account is not the one that has my phone plan, because I can't acess the actual account that has it, reason being that I can't remember the e-mail. 

I obviously tried doing the ''forgot e-mail'' but for some reason, instead of sending my something to my phone number where I can at least partially see the e-mail, it sends a mail to the forgotten e-mail account. 

This is evidently absolutely useless as I don't know the e-mail address. 

So is there a way to change the e-mail without having to somehow be an oracle and remembering it from thin air? 

2 REPLIES 2

Hajjmamba
Great Neighbour / Super Voisin

Yeah I'm gonna do that. I absolutely hate chat bots and automated customer support. Thank you 

hTideGnow
Mayor / Maire

hi @Hajjmamba 

PM support agent can help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

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