2 weeks ago
Hello, so this account is not the one that has my phone plan, because I can't acess the actual account that has it, reason being that I can't remember the e-mail.
I obviously tried doing the ''forgot e-mail'' but for some reason, instead of sending my something to my phone number where I can at least partially see the e-mail, it sends a mail to the forgotten e-mail account.
This is evidently absolutely useless as I don't know the e-mail address.
So is there a way to change the e-mail without having to somehow be an oracle and remembering it from thin air?
Solved! Go to Solution.
2 weeks ago
Yeah I'm gonna do that. I absolutely hate chat bots and automated customer support. Thank you
2 weeks ago
hi @Hajjmamba
PM support agent can help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage