06-08-2022 09:38 PM
06-08-2022 10:36 PM
@hathayogis84 You have to bug CS Agent to reset it. Still wonder why there is no option to reset in My Account
06-08-2022 09:40 PM
Contact an agent.
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
Keep an eye on the envelope icon in top right hand corner for a reply from the agent.