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Forgot PIN number

billytrimbath
Good Citizen / Bon Citoyen

Hello.

 

I am going on vacation, and would like to use Wi-Fi on the move. But I have forgotten what my PIN number is.

 

How can I verify it?

4 REPLIES 4

CS_Agent
Customer Support Agent

@billytrimbath, I'd definitely assist you with this matter. Please get back to me with the requested information in my private message so that I can assist you. 

 

Cheers,

 

Aïssata

I've never had to use my PIN for anyyhing, so it quite possoble that many, if not most, customers never need it.

Geezer
Good Citizen / Bon Citoyen

As said before, you don't need your pin to use wifi. When I signed up a few weeks ago PM texted me my Pin right away without asking. Check your texts.

Anonymous
Not applicable

@billytrimbath, I am not sure why you need your PIN to use wifi.  However, in order to fin out your PIN, you will need to send a private message to the moderator team, and ask them for it.  You will need to prove your identity to them first (of course).

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

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