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Forbidden page when trying to access account

Salty2
Great Neighbour / Super Voisin

Hi, I'm trying to access my account but get a "forbidden A1" notice on a blank page every time I try. Have tried 3 different browsers and have cleared my cache. Help! I need to get a US plan add-on asap!

6 REPLIES 6

@etu2- They rarely announce these things. The site just becomes inaccessible. Like now. I can't log in either. This is an all too common occurrence around here.

etu2
Great Neighbour / Super Voisin

Oh is that so? Where are you seeing its down? I would like to follow that... 

@etu2- At the moment you can't log in anyway. It's down...again.

etu2
Great Neighbour / Super Voisin

I have the same issue here too. I have not been able to consistantly access my public mobile account for years now and have given up. My account keeps getting "fixed" and then starts having problems again... Pretty close to cancelling my plan and going else where... Can someone please help with the Forbidden A1 error please

ATam
Great Neighbour / Super Voisin

Me too. I guess it is not a good time to  login at 2am eastern time. Will attempt to login again after morning twilight.

dust2dust
Mayor / Maire

If you know your 4 digit account pin then you can dial 611 and make a payment and buy the add-on. Otherwise, it would seem the system is down...again.

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