11-26-2022 04:29 PM
Hi my first bill is $75 and my plan is 35$, do you charge for 2 months at first when you join?
Solved! Go to Solution.
01-07-2023 06:00 PM
I signed up for the same Promo/Plan, and my Payment History & Upcoming Bill sections don't make any sense at all, like wonky voo-doo math 😂
11-26-2022 05:03 PM - edited 11-26-2022 05:11 PM
Hi @Shan1973 just a glitch. Wrong math. someone reported it yesterday
https://productioncommunity.publicmobile.ca/t5/Get-Support/Funny-welcome-email-received/m-p/909511/h...
11-26-2022 04:50 PM
Login to your My Account. Look at transactions.....what does that tell you?
11-26-2022 04:39 PM
@Shan1973
That’s the weird math PM is doing. Look at your cc statement. I’m sure it is fine.
11-26-2022 04:36 PM
I was emailed plan purchase confirmation saying 75$ My selected plan was the 55$ minus the 20 promo
11-26-2022 04:32 PM
Nope...only the plan costs for 30 days. Did you have trouble activating your new account ? Log in to your account and see if the extra $$ are sitting in Available Funds..to be used for your next renewal.
Make sure to log in using incognito mode too.
11-26-2022 04:30 PM
Hi @Shan1973 it shouldn't be. Where do you see the $70 bill? it happened already? or you see it as My upcoming bill in My Account?
