12-15-2023 06:55 PM - last edited on 12-15-2023 06:59 PM by computergeek541
I'm switching from Rogers.
Texted yes to the confirmation from them.
Few minutes later I got a message on my iPhone that the esim transfer/activation failed. Now all I have is SOS. I can't call out at all now.
Help!
12-15-2023 07:55 PM
Hi @Brandon0,
You seem to have followed all the necessary steps. It should be something that the customer support can fix. I would recommend sending a ticket request to them using the link below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Please be sure to explain the issue to them. They will respond to you in your community inbox so check it from time to time.
12-15-2023 06:56 PM
@Brandon0 Please submit ticket with support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437