FaceTime and text messaging wrong cell number

[Carcuff]

FaceTime and text messaging using public number not ported number

[hTideGnow]

hi @Carcuff 

happy to help.

[Carcuff]

Thanks again, not sure how I test it but it worked! Thanks again

[Chalupa_Batman]

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@Carcuff wrote:

Thanks for the reply, could you tell me where to reset network settings? Thanks

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Hey @Carcuff Super easy. Go to Settings, General, scroll down to the bottom and click on Transfer or Reset iPhone, then Reset, then Reset Network Settings. Then reboot the phone. 

[Carcuff]

Thanks for the reply, could you tell me where to reset network settings? Thanks

[hTideGnow · Accepted solution]

hi @Carcuff 

it is a problem with the iPhone settings

you can start with Reset network settings, usually it will update itself

if not, then go to iMessage settings, remove te phone number, reboot phone and go back to the settings and manually enter the correct number back to re-register iMessage/Facetime