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Extra Payment

Eliza5
Model Citizen / Citoyen Modèle

Hi Community,

 

I was charged the same amount twice on the same day through autopay on Nov. 21, 2022 of $44.80.

 

Need to get reimbursed $44.80 + $40 that is showing as available to the autopay credit card.  Suppose to be $35/mth on this plan and still paying $40/mth.

 

Sent in ticket previously...

 

@Eliza5

 

 

 

 

 

 

1 REPLY 1

dust2dust
Mayor / Maire

If you're showing the amount in your balance then you could just leave it there for your next renewal.

As for paying $40, did you request a plan change from $40 to $35?

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