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05-24-2023 05:22 PM
I was wondering if the add-ons I've received as past gifts and purchases ever expire? They are from quite a few years ago but I still have lots
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05-24-2023 05:34 PM
if you still have talk and data gifts from More is Merrier or purchased add-ons (other than US Roaming add-ons), they will stay on your account until you use 'em up...even if that takes several months or more.
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05-24-2023 05:26 PM
@CheezyPenguins1 They shouldn't expire but it seems going forward future add-on purchases will expire after 30 days. PM have not confirmed whether this is the new policy or an error in wording in self serve account. Hopefully, management will clarify the details for past and new add-ons soon.
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05-24-2023 05:25 PM
I've seen a couple people today who had renewals state their past add-ons didn't expire after renewal today, so doesn't seem like they do.
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05-24-2023 05:25 PM
You should be able to check if they are valid.
Just log into your account. If they are valid, the total minutes/data of those gifts/purchases should add up to what you have remaining
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05-24-2023 05:25 PM - edited 05-24-2023 05:25 PM
@CheezyPenguins1 you will get to keep those ad ons u have until all used up , it’s just as of today and going forward any data add on you purchase is only good for $30 days