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Esim not working

Hassaan036
Great Neighbour / Super Voisin

My Esim recently stopped working after I came back from vacation. Its activated and my plan is still active but it just shows no service on my iphone. It started a week ago and randomly started working a few days later, but just happened again and need this fixed asap

1 REPLY 1

slusagm
Mayor / Maire

you used travel email? make sure you disable that travel esim, make sure you delete VPN profile

and then enable Public Mobile esim, set it as Primary.  Reboot phone and Reset network settings and it will work