Esim fail

[avielko]

My esim installation failed, then I tried the qr code but that also didn’t work. I checked my cellulars but it’s definitely not there. I created contact tockets multiple times but I didn’t get anything back from the carrier.

[hTideGnow]

hi @avielko 

can you double check if the PM  eSIM is already showing up on your Sim Manager or Settings-> Ceulluar?

if yes, then you need to manually enable it

but if it is not there you will need to ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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