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Esim deleted

Its_daud
Great Neighbour / Super Voisin

Hi will great full if anyone can help 

In Fact I deleted my esim by mistake and now trying to buy again esim through my account but after selecting esim pm app doesn't allow to make payment for new esim.

Can anyone help 

5 REPLIES 5

@Its_daud   You mean when you tap on the Pay $5.60 and install nothing happens?

hi @Its_daud 

can you click Pay $5.60 and install?

or click the X on the top right of "Before you proceed" and then click Pay $5.60..

Its_daud
Great Neighbour / Super Voisin

Screenshot_20240703_074015_Public Mobile.jpg

 hi this what it shows and don't allow further to make payment 

Phil_Adelphus
Mayor / Maire

@Its_daud  A replacement esim should be free but you do have to go through the purchase process. What happens when you try?  

BKNS27
Mayor / Maire

@Its_daud 

Please contact a CS_Agent by typing in Submit a Ticket on the Chat bubble.

They might waive the fee if you delete it by mistake.

Need Help? Let's chat.