Hey all,
Me and my sister have the same plan - unlimited calling/texting with 4.5 GB of data with the promo that was on for the beginning of July - and we were both undercharged for the plan (should be $45.20 per month minus one dollar for not having bills sent to both, and minus two extra dollars for her because she referred me) but we were charged $29.38 and $39.55. I’m not sure who was charged what amount because we have it on the same card for billing.
Our data is supposedly 3G, however when we first set up our plan it came on as LTE. We later found out that there was an option for enabling LTE so we switched that off because we figured we would have gotten charged for using LTE instead of 3G. So if anything the bill should be over instead of under.
Neither of us used all of our data so I was wondering if we only got charged for the amount we did use?
My data stopped working a few days (or maybe more than a week) before we were billed, but I believe hers is fine. The symbol 3G appeared in the top left corner of my screen, though any time I tried to use it (even just to send an iMessage) it would load and load and then say failed to load/send/connect to servee depending on what I was doing.
Any help would be greatly appreciated!
