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Error transferring number

viz76
Great Neighbour / Super Voisin

Hi,

I just signed up for the 5G 40GB for $34/Mo and eventually got to transferring my phone number part. The first time I tried I got an error. The second time I tried, the system reported the phone number is invalid. Not sure what to do next.

Thanks.

 

2 REPLIES 2

h_sy
Good Citizen / Bon Citoyen

Contact support, as they updated the number on my account for me too
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @viz76 will send you porting team Binns to get this fixed 

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