Error on last activation page "subsciption not activated"

[MrHighPing]

Trying to activate my new service with PM and transfer my old number. On the last page it says "something went wrong" and to contact support.

I already prepaid the service and have the new SIM card.

 

[LuisaD]

Thank you!

[will13am]

Use this link to contact support.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[LuisaD]

I just encountered the same problem and can't do anything except contact support.