cancel
Showing results for 
Search instead for 
Did you mean: 

Error code

No3
Good Citizen / Bon Citoyen

How come I keep getting error code UT1 when trying to make a phone call

12 REPLIES 12

dust2dust
Mayor / Maire

Dial *#31# to get the hidden status. My phone says restricted when hidden. It says not restricted when exposed.

No3
Good Citizen / Bon Citoyen

Ok thank you, I'll try that 

Handy1
Mayor / Maire

@No3  Even just taking the SIM card out and back in can force the sim to re provision itself 

No3
Good Citizen / Bon Citoyen

Account is active...guess I could try to find another phone.

No3
Good Citizen / Bon Citoyen

I don't think my number is hidden...but I can't call out to check

Handy1
Mayor / Maire

@No3 Sorry to ask this but is your account active or on hold . Can you reset network settings or test the SIM card in another phone ?

And how about that hide your number setting? Or if you call someone next to you what does it show for a number on their end?

No3
Good Citizen / Bon Citoyen

Yes I did. Still get error message. Added 1 plus area code to all my contacts, still get message

No3
Good Citizen / Bon Citoyen

Seems to be hit and miss. Added 1 plus area code in front of all my contact numbers including local.

No3
Good Citizen / Bon Citoyen

Yes I did 

Meow
Mayor / Maire

Did you try adding '1' ahead of area code even it is local call?

dust2dust
Mayor / Maire

Do you hide your number to avoid caller id? Is this for all calls/numbers or just some? Is it also a problem for toll free calls?

Need Help? Let's chat.