cancel
Showing results for 
Search instead for 
Did you mean: 

Error code M.8072

MalakaiRyvers
Great Neighbour / Super Voisin

Payment went through but subscription activation failed. Please resolve this ASAP.

2 REPLIES 2

hairbag1
Mayor / Maire

@MalakaiRyvers 

as you don't currently have a Public Mobile account, you should use this link to dm Customer Support..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Sansan
Mayor / Maire

Please reach out to a Public Mobile agent fir assistance. 

Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

'Contact Us', and choose your topic.

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.