03-23-2026
06:43 PM
- last edited on
03-23-2026
11:06 PM
by
computergeek541
Payment went through but subscription activation failed. Please resolve this ASAP.
03-23-2026 06:56 PM
as you don't currently have a Public Mobile account, you should use this link to dm Customer Support..
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-23-2026 06:51 PM
Please reach out to a Public Mobile agent fir assistance.
Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en
'Contact Us', and choose your topic.
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.