@edkoinc wrote:
I logged into my account and selected Change Plans.
However, the fields under Current Plans and New Plan are blank.
When I select "Try out more Options", it takes me to an error message.
I've tried using two different web browsers.
Is it because I'm on an older plan so it doesn't show up correctly?
It would be great if someone could advise.
Thank you!
The blank plan issue has been going on and off for months. Not to worry, though as this isn't an issue with your account, but of the website. Usually, waiting until later solves the problem. I can tell you that when your account shows a blank plan, changing web browsers usually makes no difference, but some people have had success in using Chrome in incognito mode. I believe that the solution is usually just to try later.
