Change plan to 35/Month

[mike1221]

Hi There, 

I would like to change my plan to 35/Month, please help.

Also please let me know what's my balance now, I am going to buy vouchers accordingly,thanks

Mike

[Meow]

You can change your plan to plans available on your account ONLY!

If desired plan is NOT visible on your account that means it is NOT available to you and even talking to agent you cannot get it.

Some plans are available to NEW customers only and sometimes some nice plans are offered to existing customers.

In most (all) cases downgrading plan is NOT possible so to get cheaper plan will involve closing current account, losing number and subscribing again (+ cost of new SIM).

[Dunkman]

@mike1221 

If your account is suspended, you should still be able to access your account.  If you are unable to receive 2FA text, you could get 2FA email code sent to you to access account.  Click on Didn't receive code link and then you should see 2FA email option. 

[mike1221]

Hi I cannot access my account as it is in unauthorized status

[softech]

@mike1221 

The $35 plan, like any other specific plan, is only offered for selected subscribers and not everyone has access to it.   Please login to My Account > Change Subscription page and select the plan you like.  Use Change on Renewal to schedule a plan change.   

for the balance, please login My Account, go to Payment page and you can check the Estimated Upcoming Payment there