Email

[Rosa_wy]

Is it possible to change email address for login? Thanks

[Rosa_wy]

Thank you. I will give it a try.

[Sansan]

@Rosa_wy  hi  to change email address,  login to your account and click on  Profile, leads to Manage Eversafe ID.  Your current email address is there. Click on the pencil to change and save.

[Chalupa_Batman]

Hello @Rosa_wy 

Just log into your account, go to Profile on your left side, next page you'll see EverSafe ID, click on Manage EverSafe ID and there you go.

If you've forgotten the email address you used, you can click on Forgot Email on the sign in page. If that doesn't help and you need things reset, you will have to enter a ticket.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.