06-15-2021 01:55 PM - edited 01-06-2022 02:52 AM
I have set up an email incorrectly for my friends account. How can I correct it. I can’t get an email from that account to correct the email or password
Solved! Go to Solution.
06-15-2021 02:01 PM
@Kimbo for changing the email address used on My Account, you need to open a ticket with Mod
(After you open a ticket with mod, please monitor your Community inbox, envelope on the top right. Mod will communicate with you via messaging within Community)
1. For faster response (2 to 48 hours), Click on the bubble in the lower right corner and request moderator assistance, or you can also use this direct link instead https://publicmobile.ca/chatbot , then type "Submit a ticket", select Account-specific issue, then select I need a human now. Follow the prompts to submit a ticket.
2. Or you can Send a private message to the moderator here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
06-15-2021 01:59 PM
Only one way to solve your issue , explanation to customer service by Moderator Team
and the are nice service Team the will help you 100%.
you have to Submit a ticket to customer service by Moderator Team,
Here’s how to contact customer service by Moderator Team,
Good Luck