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Email notification: Your Public Mobile service has been put on hold

RogerJJ
Great Neighbour / Super Voisin

I received the subject email. My phone and account are not on hold and my payment information is in order. Is there a phishing scam on the go that anyone is aware of?

Thank you.

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @RogerJJ it is just a glitch and they sent the email or text wrong.  PM is aware of the issue

you can if ignore the message if you service works

TheSterlinger
Deputy Mayor / Adjoint au Maire

@RogerJJ 

Public Mobile has been experiencing glitches so just ignore the message if you still have service.

Handy1
Mayor / Maire

@RogerJJ  If your services still work just ignore this error message PM is aware and working on a fix 

check out the announcement from management team 

Announcement

 

[ONGOING]: Important Update Regarding Recent Accou... - Community

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