Email not recgnoized to access my account to make corrections

[denis1946]

Hello,   I have been with Public mobile now for a month. Just recently I had to change my debit visa card so now I have a new card number. For some reason I CAN NOT log into my account as it says my email is not recognized and so now I have no phone service and I need to get this fixed so I can input my new card for AutoPay.  Please help????

[denis1946]

online

[denis1946]

I applied online

[Triguy]

If you need to make a payment immediately then you could purchase a voucher and call 611 or use recharge.com.  Try using a different browser and incognito mode.  Also clear you cache and cookies then reboot.  If you still need assistance then submit a ticket to a moderator by clicking on the question mark on the bottom right.

[ChuckYeah]

Did you sign up in store or online?