Email Modification

[Sharlotte1972]

I forgot my old email which is what I used to open my Public mobile so I'm trying to change it but I can't find how to change that. I need help

[statusquo]

So sorry but Public doesn't allow us to change the email for ourselves but I'm sure the service reps can do it quickly but you need to send a ticket through the chatbot.

[softech · Accepted solution]

@Sharlotte1972 Sorry, only PM support can help to change email address.   Please open ticket with then using Forgot Password type of ticket

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437