06-09-2022 09:10 AM
Good morning, I need to change my email address for my account. I was able to change it in the community but when I log into my account, it's still the old email address. How do I change my log in email address?
06-09-2022 09:48 AM
You cna also just click on envelope icon in the top right corner of the page and private message CS_Agent with subject line email change
06-09-2022 09:31 AM
Only agent can update your email address on PM account.
To contact CSA-agent, there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
If ticketing does not work very first time, contact agent directly.
06-09-2022 09:23 AM
@Mmarcinko open a ticket through Simon to speak to a customer service agent they can help you Click here