ESIM Transfer Issues

[koarthur]

I am unable to activate my Publi Mobile ESIM on my android phone after switching from Chat-R and I am unable to even submit a ticket and keep getting sent to Public Mobile’s very trusting and dumb chatbot how do I resolve this very frustrating issue?

[koarthur]

Thank you for the advice I have just done that now. I did make use of the app when setting up on my iPhone.

[Dunkman]

@koarthur 

Did you use the PM app to start/or finish the activation?  

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You likely won't hear back from CSA until tomorrow.