EMAIL CHANGE

[Sylvia221959]

I am trying to change my email in my profile. I cant seem to log into anything but community. The address they have on file is completely disconnected so I cannot receive emails from them or log in. I do not know how to contact them to have them change my email and subscription. Any ideas? I have not opened my public mobile account since last year. Maybe they have a new way of contacting them??

[Sylvia221959]

.I had to go thru process of getting a ticket through community and I had a customer agent respond quickly. I had to give them all my info and the customer agent changed it for me.

[cprasad]

Hi

Hi 

I am trying to change my email.  It looks like you response but then removed the answer.  May I have it?

I was using my work email but now I will likely be changing jobs I don't want to wait until I can't access my account. 

[computergeek541]

self solution removed

[Sylvia221959 · Accepted solution]

Thankyou... I will try that

[hTideGnow]

hi@Sylvia221959 

ask PM support agent to help then, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage