08-27-2023 02:39 PM
I recently purchased a plan and e sim card but the sim card is not compatible with my phone. Now I cannot complete the purchase or purchase a physical sim card. Now what do I do?
Solved! Go to Solution.
08-27-2023 02:45 PM
@KRichmond .please submit ticket with support
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-27-2023 02:43 PM
hi @KRichmond we saw error like this but turn out the esim works
So, don't think physical sim yet
submit ticket with agent for help first
