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E Sim

Paulitto
Great Neighbour / Super Voisin

I'm having trouble getting a QR for an esim.  I have a new phone that I'm trying to activate but it does not give me an option to skip the connect to a mobile network. Three choices are transfer Sim from another phone, Scan QR code, search mobile plans(nothing comes up when I search).  Help!

3 REPLIES 3

Phil_Adelphus
Mayor / Maire

@Paulitto   I'm guessing this is a Samsung phone?  There have been a few posts about not being able to set up the phone without putting in a sim card.  Do you have a sim card you could try in it just to get it started?   Take it out again before purchasing the esim though.

hTideGnow
Mayor / Maire

you don't transfer esim to new phone but you need to rebuy.  Download PM app, log8n , go to Account page, then Purchase SIM and then choose esim

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