This specific inquiry would be better addressed to the Moderator Team!
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@Andrei_DA: That's not *really* true. If the OP would answer the several helpful posts then the community could very well help them out without needing to wait for your replies and identity verifications and all that.
@Andrei_DA the community can totally do basic triage on this issue first. This should only be raised to you guys once we've ruled out the simple stuff.
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This specific inquiry would be better addressed to the Moderator Team!
Make sure you are logged in your Community account and click here to send us a private message !
This option is more secure since you might need to provide personal information!
@Andrei_DA: That's not *really* true. If the OP would answer the several helpful posts then the community could very well help them out without needing to wait for your replies and identity verifications and all that.
If she has the $10 plan, there is the possibility to used all mins and texts, so no services, you can purchase add on for extra mins, then at least she can call and receiving incoming texts but no outgoing texts until the next payment date.
