02-28-2024 07:38 AM - last edited on 03-02-2024 02:13 PM by Dunkman
Hello
Is anyone getting dropped calls after being on a call for more than 20-30 min? It seems to be happening daily for me.
03-02-2024 02:16 PM
@mixxim10
Don't think eSIM will make a difference for your call issue.
Which model phone? is it VoLTE compatible? Is the phone on Public mobile whitelist of approved phones for VoLTE?
https://www.publicmobile.ca/en/ab/get-help/articles/volte
02-28-2024 09:46 PM
Its been happening to another family member as well. Usually 30 min into a call.
My sim card is new. Purchased a new one in April (thinking of going esim) and my phone is new (September)
02-28-2024 08:53 AM
@mixxim10 I am ok with lengthy calls
did you notice if this only happen in some particular location or everywhere?
is it possible for you to test your sim in another phone?
