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Double charging

lpmplnbo
Great Neighbour / Super Voisin

Hi, I’ve been double charged the fee for this month. Please review and cancel the extra charging. 

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4 REPLIES 4

lpmplnbo
Great Neighbour / Super Voisin

Same day, April 9

BKNS27
Mayor / Maire

@lpmplnbo 

What are the dates of the charges because PM is on a 30 days cycle so if there are 31 days in the month. You will be charged at the beginning and end of the month.

@lpmplnbo 

"lending" = pending      😁

Handy1
Mayor / Maire

If both charges have posted and one not just lending then submit ticket @lpmplnbo  with support 

Public mobile prefers

you  use the orange chat bubble bottom right of screen . If that dosent work you can instead send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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