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Double charged

NKKI1976
Good Citizen / Bon Citoyen

Hello i hope all is well I was double charged! Said it didnt go thru then it did it again and changed my card twice.

2 REPLIES 2

slusagm
Mayor / Maire

if you paid twice, the extra will be showing as a credit as Available Funds.  If it is there, it is better to leave it there for used towards next renewal

but if you don't see it anywhere, ask PM to check.  Oen ticket, then message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

 

Handy1
Mayor / Maire

@NKKI1976  

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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