Double charged?

[Pmpmpmpm1]

Hi

I got charged Feb 9th and Feb 10th for the same plan according to my bank statement and, only showing up as a single payment with my public mobile statements.

Anyone have any idea how to resolve this?

thanks

[hTideGnow · Accepted solution]

HI @Pmpmpmpm1 

it could be just a pending charge and take longer to drop off from the statement.  But if you are sure both charges went through and not pending, please check with CS agent.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437