02-15-2024
09:55 PM
- last edited on
02-15-2024
10:07 PM
by
computergeek541
Hi
I got charged Feb 9th and Feb 10th for the same plan according to my bank statement and, only showing up as a single payment with my public mobile statements.
Anyone have any idea how to resolve this?
thanks
Solved! Go to Solution.
02-15-2024 09:56 PM
HI @Pmpmpmpm1
it could be just a pending charge and take longer to drop off from the statement. But if you are sure both charges went through and not pending, please check with CS agent. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437