11-22-2025 05:20 AM
I noticed public mobile changed 20.34$ for dec. Then I logged into my profile and found pubic mobile recently changed my subscription from 15$ to 18$ per month with 250m data and 100 min talking.
I changed my subscription into 18$ for 1g and unlimited right away. Now I notice public mobile double charged 20.34$ on Nov 21 and 22. Please remove the over charge.
11-24-2025 08:15 AM
Thank you. Will contact the support.
11-22-2025 07:52 AM
11-22-2025 05:43 AM
@Marymainland Double check your credit card if one charge is just pending it should drop off , but if both charges are posted then you need to contact support to fix
you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage