12-01-2018 02:26 PM - edited 01-05-2022 02:39 AM
After I filled out my info, referral, sim number (but no credit card yet), and clicked on next, the page was stuck in processing for a several minutes and then I got this error. I have tried incognito mode several times as well. Seems super unreliable website to me, for a self-serve platform this is alarming...
update: after jumping through the previous hoop after filling out that form multiple times, i put my credit card in and hoped for the best... however, i got the same error!!! My credit card is already charged and when i tried the sim, it is not working at all! This issue is so common that there are others who are experience the same. From the very beginning the website has proven to be extremely buggy and unreliable.
12-01-2018 02:30 PM - edited 12-01-2018 02:31 PM
@carr1eg wrote:Same error. Website seems to be unreliable from the get go. Does this happen often
Occasionally, what happens when you put the sim in your phone?
EDIT: Also, do not try to port your number during activation, get it working first. then port after.
12-01-2018 02:29 PM
Same error. Website seems to be unreliable from the get go. Does this happen often
12-01-2018 02:28 PM
@carr1eg wrote:
After I filled out my info, referral, sim number (but no credit card yet), and clicked on next, the page was stuck in processing for a several minutes and then I got this error. I have tried incognito mode several times as well. Seems super unreliable website to me, for a self-serve platform this is alarming...
Hi and welcome.
Have you tried a different browser/computer? or clearing cache? Waiting about a hour and trying again?
What happens when you try again, same error or invalid sim?