App Login

[RonnyN]

How do y'all login and activate the e-sim once you've chosen your plan? 

It told me that I need to login on the app to activate it, but my app login isn't working, look for someone that can help, would be greatly appreciated, thx

[hTideGnow]

hi @RonnyN 

try uninstall the app, reboot phone and reinstall the app and login and see if it works

if same, ask PM support agent to help.   You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage