07-04-2023 04:13 PM
I keep seeing mentions of the Public Lab, but for the life of me, I can't find it anywhere! Why is it not easily accessible?
07-15-2023 11:16 AM
@softech It's https://www.giffgaff.com. A very successful version of Public Mobile
07-14-2023 02:01 PM
@Luddite which UK carrier?
07-14-2023 01:58 PM - edited 07-14-2023 01:59 PM
@softech Yes some suggestions implemented. Think it caused more frustration than goodwill unfortunately. Same thing happened with a UK carrier I follow; lots of ideas, a few implementations, complaints about lack of action, programme cancelled. Often felt like Don Quixote.
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07-14-2023 01:29 PM
@Luddite the good thing to look at those Lab posts is that we see some suggestions there now got implement 🙂
07-14-2023 01:17 PM
Some historical records exist but the Lab is no longer in use.
07-04-2023 04:39 PM
@Ross_R wrote:@esjliv in a couple of forum posts. I was looking up a topic (does unused data rollover) and a few users were mentioning you could suggest or support the idea in the Public Lab. I didn't pay attention to the date of the post though... I guess it was from 6 years ago. 😳
@Ross_R - ooh, so you found it historically, makes sense.
In our My Accounts it is stated 'Data add-ons expire after 30 days'. So 30 days after purchase. They should roll over if you are mid-cycle though, if that is what you meant.
07-04-2023 04:34 PM
07-04-2023 04:21 PM
07-04-2023 04:20 PM
@Ross_R that was before my time too
here you are
https://productioncommunity.publicmobile.ca/t5/Public-Lab/idb-p/Public_Lab
07-04-2023 04:19 PM
@Ross_R - where are you seeing this mentioned?