05-03-2022 11:45 PM
Going to South Africa for 2 months and want to try using an eSIM so I still receive text messages from my PM Canada number. Will PM work overseas with eSIM? Will it work in USA with eSIM?? thanks so much
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05-04-2022 04:08 AM - edited 05-05-2022 05:45 PM
Public Mobile does not support e-SIM. They also only offer roaming in the US. You can get a text forwarding app but it's rather erroneous to set up. It's easier to set up call forwarding of your pm phone # to a voip app like textnow or fongo. Choose a Canadian phone #. Before you leave call forward your pm # to your voip #. Make sure your pm sim card does not connect to a US tower in case you transit thru the US. Now you receive your incoming pm calling to your voip # while on WiFi or with a local SIM card using mobile data.
If you are not on a promotional plan or have plan specific promotions that you can lose if you change plans then schedule a change plan on next renewal to the $15 plan to keep your plan costs low while you are away.
To contact customer support :
Submit a support ticket via Simple--Simon the chat bot Click here
Or if you prefer or cannot submit a support ticket you may send a private message : Click here
To pre-verify add in your private messaging only your full name, address, email, phone # & 4 digit account pin #
05-04-2022 12:08 AM - edited 05-04-2022 12:09 AM
And even if it does have eSim, it wouldn't work (overseas).
05-04-2022 12:07 AM
Can't you leave your PM physical SIM in and get an esim in South Africa from a local carrier? Or Ubigi? They have e-sim plans from $10 USD for 1GB.
05-03-2022 11:48 PM
PM doesn't have eSIM as an option currently, and probably won't any time soon. (if at all)