Does PM allow users to Text with 911?

[Sth]

With the new 911 pass-along fee: Does PM currently or will they allow users to send text messages to 911? (In regions that support this).

[Sth · Accepted solution]

Found the relevant "help article"

https://www.publicmobile.ca/en/get-help/articles/911services

Apparently this is avaliable in self serve now.

[hTideGnow]

hi @Sth 

Telus has it, and they need you to setup ahead 

I am not sure how PM does it, you will have to check with the support agent.

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
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