02-21-2018 10:19 AM - edited 01-04-2022 03:34 PM
I'm new here, but I hope someone could help with problem word document on my iPhone 8. Since yesterday, I haven't been able to open it. Other word documents are opened without any issue.
02-26-2018 02:03 PM
If other documents can be opened, it denotes that your data is corrupted. You may search on Google, for example on such phrase as word doc repair tool or any others. But if you allow to suggest you...I would recommend word online service - I found it from search engine query, its general feature is supporting various platforms for files.
02-26-2018 10:51 AM
maybe the file is corrupted? since op is able to open other word document...
02-21-2018 08:41 PM
Try uploading the document to an online document viewer, it'll let you view the document in your browser (from which you can probably "Save As..." a locally-recognized document type)
https://www.google.ca/search?q=online+word+document+viewer|reader
There's many different versions of Word, there's also many non-Microsoft office suites and applications which can export different Word document versions. At the worst extreme, you could need to install a dozen of these before hitting on the right one, and some won't even install on iOS. The document could be damaged, corrupted, or even contain malware macros - in which case you might need to run a Word document repair/recovery tool
02-21-2018 11:08 AM
send it to a desktop pc see if there is an issue with the document itself. or try in google docs? it is probably a file issue rather than a phone issue.
02-21-2018 10:33 AM
Try downloading Word app from App Store.