Do not have email from years ago for account

[Cowbraves]

I cannot get into my account to change my plan because I do not have that email no more.

[HALIMACS]

@Cowbraves 

You don't need to have the e-mail active - you just need to know the e-mail address.   It's just a username.

If you remember it, enter it in the username field, then enter the password.

If you forget either of the above pieces of information, then yes, you'll then need a Customer Support Agent to amend the registered e-mail address to a current one you use.

[Quigley]

@Cowbraves 

You'll have to get your email address updated for your account with help from a CSA from Public Mobile.

Get CSA by either by using the Chat Bot Simon to get a service ticket or send a private message to CS_Agent

[JK8]

@Cowbraves 

Contact an agent.

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