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Do I have any Roaming days left?

OldnRusty
Great Neighbour / Super Voisin

I put money on my account for text roaming in the US and activated it in August.  I just looked at my account and it says:

Unlimited messages
US Roaming - Unlimited Text (10-day)
10/10 Days Left
 
Does this mean that I never used this service to send or receive a text in the US when I was there in August (I do not believe I did use it, but cannot remember - my daughter caught Covid on vacation there, and we returned home to Canada, so I may never have used the 10 days at all).  Can someone confirm if the 10/10 days left message is just awaiting me to use it for the first time to begin my 10-day timer?
 
 
2 REPLIES 2

softech
Oracle
Oracle

@OldnRusty For all Roaming addons, the 10 days count down starts immediately after he purchase is completed successfully, so a purchase from August would be long expired.  

hairbag1
Mayor / Maire

From the moment you "buy" the add-on...you have only 240 hours to use it. After that, it stops until you get it again.

edit...

also, log in to your account using incognito mode.

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