Discount

[felice]

Hi, 

I thought subscribers got a $2 discount per month when choosing auto pmts. I have the $15 plan and when I checked, my next pmt is $15 instead of $13. Can someone explain. Thanks

FD

[felice]

Thanks!!

[hairbag1 · Accepted solution]

@felice

you're referring to the old Autopay Reward, which was phased out to new customers after Jan 25th, 2022. Now, all new accounts are enrolled in the newer Points program. Here's a rundown of that new program.

https://www.publicmobile.ca/en/bc/get-help/articles/public-points

Unfortunately, new customers have no choice...either Points or nothing. PM is still a good deal all by itself so hang in there.

[softech]

@felice 

sorry, the $2 Autopay discount is for those on the legacy rewards program. For those who joined now, they are in the new Public Points Rewards, which you earn 5% back in Public Points for all spending with PM instead

[Yummy]

ONLY 'old' customers before PM switched to Points.

[computergeek541]

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@felice wrote:

I thought subscribers got a $2 discount per month when choosing auto pmts. I have the $15 plan and when I checked, my next pmt is $15 instead of $13. Can someone explain. Thanks

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Only some customers get a $2 reward for using autopay.  New who activate now, or customers have chosen to switch the points system do not receive the $2 reward.